How Cleaning Contractors Can Come Out of Covid-19 Stronger
Commercial real estate and retail have taken the brunt of the blow from COVID-19. No one really knows how, or if, those facilities are going to rebound.
One thing is for sure, companies are looking at the amount of office space they need and are looking at hybrid models. Here at MITC, we have reduced office space by 50 employees and allow most staff to work from home. Car dealerships are reducing show room space as more customers now pre-order on the internet. Here are a few things your company can do to come out of Covid stronger than before:
- Focus efforts on critical infrastructure business, as defined by the Department of Homeland Security. Examples of these industries are distribution, logistics, healthcare, manufacturing, biopharma/life sciences, etc. Amazon warehouses and distribution centers are an obvious example. Education (schools, colleges) will most likely stay fully open long term.
- Large commercial facilities have been outsourcing cleaning services for years. The facilities that still tend to have some degree of in-house staffing are universities, K-12 municipal schools, private schools and municipal buildings. Potential liability as it relates to Covid-19 and worker compensation makes outsourcing more attractive. Offer supplementing the in-house staff.
- Make sure customers understand how you use technology. They are more likely to be interested in how contractors use technology for service delivery. Many of our customers make sure customers know about their No Show Alert system. Download the Competitive Advantages fact sheet to learn more.
- Upgrade your hiring and on-boarding processes. There are a lot of employees not in the labor market due to Covid-19, but there is also a lot of churn. Make sure your hiring process is competitive.
