MITC is committed to providing Private AI tools to better support organizations and employees.
AI provides everyone a great opportunity to enhance and upgrade the way employees receive training and new information, as well as get answers and support for day-to-day problems. Organizations can use AI to create a valuable resource to support their staff and update the resource as new issues arise.
Check out MITC’s AI Solutions below!
MITCH – MITC’s AI Powered Help Desk
- Provides all employees and managers with 24/7 support on how to use their software to complete their daily tasks associated with Time and Attendance, Scheduling, PTO requests, Documentation, EHR, Mileage and Expenses, Work Orders, Communications and more.
- MITCH answers 3,000+ service requests from employees and managers per month, on average.
- Includes separate AI Bots for employees and managers so that questions relating to managerial functions are not available to employees.
- A report is available for all customers to track what questions are being asked and the answers provided by MITCH.
AI Staff Training and Information Platform (MITCH+)
- AI provides a great opportunity to enhance and upgrade the way employees receive training and new information, as well as get answers and support for day-to-day problems.
- Use AI to create a valuable resource to support staff. Update your resource as new issues arise.
- Improve training for existing and new employees.
- Include policies, standard operating procedures, etc. – any information your employees need to do their job effectively.
- Centralize all content in one place.
- Provide staff with a platform to get answers to job-related questions anytime, anywhere.
- Communicate appropriate solutions more easily.
- Reduce repetitive Q&A to free up time to address other problems.
- Better support staff whose first language is not English. Use AI multi-lingual power to support any employee asking questions in their own native language and receive answers from your content in their own language.
